Frequently Asked Questions

Everything you need to know about Revopoint 3D scanning technology and support.

What shipping methods do you offer and how long does delivery take?

We offer standard and expedited global shipping. Typically, orders are processed within 1-2 business days, and delivery takes between 3 to 7 business days depending on your location and selected shipping method.

What is your return policy for 3D scanners?

We offer a 14-day return policy for items in their original packaging and condition. If you experience technical issues, please contact our support team first for troubleshooting before initiating a return.

Does my Revopoint 3D scanner come with a warranty?

Yes, all Revopoint 3D scanners come with a standard 1-year limited warranty that covers manufacturing defects. Extended warranty plans are also available for purchase at checkout.

Which payment methods are accepted on your store?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Klarna or Affirm in supported regions.

Is the scanning software included for free?

Yes, Revo Scan software is included with your purchase. You can download the latest versions for Windows, macOS, Android, and iOS directly from our official website at no additional cost.

Do I need a high-end PC to use Revopoint scanners?

While a dedicated GPU improves processing speed, our scanners are designed to work with most modern laptops and even mobile devices. Minimum requirements include 8GB RAM and a USB 3.0 port or stable Wi-Fi connection.